Help Center

General Questions

Want to know more about us, where you can be tested and why you should choose us?

Why should I have my test with Corona Test Centre?

We are the UK’s most trusted coronavirus testing facility with more 5-star reviews than any other provider. 99% of test results are delivered on time for passengers wishing to travel. We have facilities across the UK and offer 1,000s of ...

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What vaccination programmes are recognised in the UK?

The UK continues to recognise vaccination programmes from most countries (see list), including the UK, EU, and the USA. Travellers qualify as fully vaccinated if they can demonstrate vaccination certificates with a complete course of the...

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How long will it take to get my results?

Antigen home test kit Antigen home test kit results are always delivered within 1 hour after uploading your results to the registration portal.   Antigen Antigen test results are delivered within three hours of when you take your test. A...

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What type of antigen test do you use?

We use Wuhan EasyDiagnosis Biomedicine Co., Ltd COVID-19 Antigen tests.

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What happens if I register the wrong test type during the registration process?

If you have accidentally registered the wrong barcode or test type please contact our customer support team so we can assist you in registering your test correctly.

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Why should I take an antigen test?

Antigen tests are helpful in screening for mild, asymptomatic or acute patients for the identification of a COVID-19 infection.

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Where can I get a test?

Antigen You can book an Antigen test online for any of our clinics in London, Watford, Manchester and Newcastle. A nose swab sample is taken by one of our healthcare professionals.   PCR You can book a PCR test online for any of our clin...

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What does the test do and how accurate is it?

An Antigen test looks for viral surface proteins of the virus. It will confirm if you currently have the virus. It will not confirm whether you have had it and have developed an immune response - there are other tests available for that ...

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What are the possible results of my test?

Negative: You do not have any evidence of an active COVID-19 infection. Positive: The virus that causes Covid-19 has been detected on your swab. As of March 18, the UK no longer requires quarantine after a positive Covid-19 result. Note...

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How do I receive my results and what information is shown on the certificate?

Your test results will be sent to you securely by text and email including a PDF you can download. Your certificate will show your full name, date of birth, passport number, date and time of test, and issue date. It will also be signed b...

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What format do I receive my results in and what information is shown on the certificate?

Your test results will be sent to you securely by text and email including a PDF you can download. Your certificate will show your full name, date of birth, passport number, date and time of test, issue date and includes a QR code. It wi...

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How soon before my flight should I be tested?

Time windows are normally given by your airline or the country you are flying to. For example, an antigen test is usually required within a 48 hour time window meaning that your swab needs to be taken within 48 hours of your flight. We r...

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Does a PCR Fit to Fly test include a Fit to Fly Certificate?

A PCR Fit to Fly test includes your Fit to Fly status. This is the best test to take if you are travelling. We do not issue test result certificates with fit to fly status if you test positive for COVID-19.

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Does an antigen test include a Fit to Fly certificate and is an antigen test suitable for travel?

<p>An antigen fit to fly test does include a Fit to Fly Certificate. Antigen tests are suitable for travel to the UK, EU or USA but not all international destinations. Please note that for the antigen test to be accepted in the EU it mus...

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What are my destination's testing requirements?

You can find your destination's specific testing requirements using our destination tracker here

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Is an antigen test safe for children?

Yes, children of any age can take an antigen test but we require children under the age of 18 to have parental consent. Please check your point of destination as different countries have different requirements for children.

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Do I get certification documents with my Test Result Certificate?

The Certificate of Accreditation of the lab and other approval documents, as well as the clinical validation data for the test itself, are provided to you with your test result certificate in the email you receive. These comply with the ...

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Is your PCR test accepted worldwide?

Yes, it’s accepted by all international destinations. Our real-time PCR (RT-PCR) method is fully certified and accredited by Public Health England. This test is trusted by airlines and embassies.

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Are you recognised by the UK Government and are you accredited?

We’re a leading UK government recognised provider of all private COVID-19 tests. Our tests are analysed at UKAS accredited labs that comply with ISO15189 and ISO17025 standards.

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