I need an IS015189 / IS017025 test
Our laboratories are accredited to ISO17025 by the United Kingdom Accreditation Service (UKAS). UKAS is the only national accreditation body recognised by the British government. Our laboratories are part of the few laboratories in the...
What happens if I get turned away because I have a high temperature?
If you have a high temperature we'll ask you to come back another day for your test once your symptoms have passed. A £50 rescheduling fee may apply.
What if I’m running late?
We ask that you arrive on time for your appointments. If you are running late we will try and accommodate you on the same day, but if this isn't possible you will have to reschedule and we will charge a £50 rescheduling fee.
Preparing & testing the blood sample for antibodies
The sample will be tested on an in vitro diagnostic medical device. We will mix the blood sample with diluent and then add it onto a cassette which is put into the high sensitivity Automated Immune Fluorescence Assay machine. The machine...
Do you test people with symptoms?
We only test people who are not currently showing symptoms of COVID-19, including a continuous cough and a high fever of over 37.8 degrees. If you are displaying symptoms we kindly ask you not to come into the clinic as it will put other...
What happens when I arrive?
Please arrive on time and no earlier than 10 mins before your scheduled appointment time. This will help us stay in line with the government's social distancing guidelines. When you arrive you will have your temperature taken, anyone wit...
What do I need to do to prepare before the test?
It's important that you make a self assessment of your symptoms. General symptoms include: Fever Dry cough Mild breathing difficulty Gastrointestinal issues Diarrhoea General body aches Symptoms may not appear for up to 14 ...
Eating & Drinking before a test
Our advice regarding eating & drinking before the test is: 1. Nothing can go in the mouth for at least 2 hours prior to testing, this includes: food, drinks, cigarettes, chewing gum, etc. 2. Mouthwash should not to be used for 24 hours b...
Test to Release (TTR)
Travelers returning from outside of the UK are required to isolate for 10 days on return, however with this new initiative customers will be able to return to normal after testing on day 5. The below link contains all the minimum requir...