Help Center

Testing

Looking for information on how the tests are performed and how to prepare for a test?

Do you test children?

Yes, we test children of all ages, as long as there is a consenting adult present at the appointment. Parents may bring young children and babies at their own discretion, as the nose and throat swab may be unpleasant for your child. Once...

By James Bailey
  • Updated

I need an IS015189 / IS017025 test

Our laboratories are accredited to ISO17025 by the United Kingdom Accreditation Service (UKAS). UKAS is the only national accreditation body recognised by the British government. Our laboratories are part of the few laboratories in the U...

By Dean
  • Updated

What if I’m running late?

We ask that you arrive on time for your appointments. If you are running late we will try and accommodate you on the same day, but if this isn't possible you will have to reschedule and we will charge a £50 rescheduling fee.

By Dean
  • Updated

Preparing & testing the blood sample for antibodies

The sample will be tested on an in vitro diagnostic medical device. We will mix the blood sample with diluent and then add it onto a cassette which is put into the high sensitivity Automated Immune Fluorescence Assay machine. The machine...

By Dean
  • Updated

Do you test people with symptoms?

Yes, in line with government guidelines, we test people who are currently showing symptoms of COVID-19, including a continuous cough and a high fever of over 37.8 degrees. If you are displaying symptoms we kindly ask you minimise contact...

By Dean
  • Updated

What happens when I arrive?

Please arrive on time and no earlier than 10 mins before your scheduled appointment time. This will help us stay in line with the government's social distancing guidelines. When you arrive you will have your temperature taken, anyone wit...

By Dean
  • Updated

What do I need to do to prepare before the test?

It's important that you make a self assessment of your symptoms. General symptoms include: Fever Dry cough Mild breathing difficulty Gastrointestinal issues Diarrhoea General body aches Symptoms may not appear for up to 14 ...

By Dean
  • Updated

Eating & Drinking before a test

Our advice regarding eating & drinking before the test is: 1. Nothing can go in the mouth for at least 2 hours prior to testing, this includes: food, drinks, cigarettes, chewing gum, etc. 2. Mouthwash should not to be used for 24 hours b...

By Dean
  • Updated

Test to Release (TTR)

Travelers returning from outside of the UK are required to isolate for 10 days on return, however with this new initiative customers will be able to return to normal after testing on day 5. ​The below link contains all the minimum requir...

By Dean
  • Updated