Help Center

Booking

Want to know how to book a test or what test you need to travel?

Are you VAT registered?

Corona Test Centre is operated by Xmedical Ltd. Xmedical is VAT registered. However, all clinic tests are zero-rated so no VAT is chargeable. This is because the test is classed as "Healthcare diagnostic services". Our home tests include...

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When do I need to get a test if I'm flying?

Please kindly check with your airline how many hours in advance of your flight you are required to be tested. All airlines have different guidance on this. You can also find information on your destination country under the following lin...

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How can I upgrade my appointment?

The best way to upgrade your appointment is to inform reception upon your arrival. They will make the change for you and take payment for the difference.

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How much is the COVID-19 antibody test?

The price is £120 for each COVID-19 antibody test appointment. This includes the cost of the kit, machine testing, facility cost and medical staff.

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Do you offer corporate testing?

Yes, we're pleased to confirm we offer corporate testing for all business sizes.   Please head to our Corporate Testing page for more information or open a live chat to speak to one of our team!

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How can I book a test?

You can book a test through our simple online booking system. You can change your appointment date/time up to 24 hours before the appointment. Booking for a family member or friend: We highly encourage you to take the chance to book a te...

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Where are your test centres located?

Please visit https://www.coronatestcentre.com/locations to see our locations. We've also included some additional information here if you're struggling to find a clinic: Bristol Opposite Gaol Ferry Bridge, next to Southville Clinic. Emba...

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Do you have reviews?

Yes, you can check some of our reviews on the following link; https://www.reviews.co.uk/company-reviews/store/www.coronatestcentre.com

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Do you test children?

We test children of all ages, as long as there is a consenting adult present at the appointment with them. Parents may bring young children and babies at their own discretion, as the nose and throat swab may be unpleasant for your child.

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What is your cancellation policy?

We have a very simple refund and cancellation policy. Our customers can reschedule their appointments up to 1 hour beforehand using the “Change Appointment” button, which is included in the email confirmation. Customers can reschedule an...

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I need a consent form

If you attend the appointment with your child, your verbal consent on the day will be ok. However, if you are unable to attend with your child, please get in contact at; hello@coronatestcentre.com and we will send you a digital consent f...

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